Occupation of these two buildings, increasing footfall in the area and business for local shops, restaurants and hotels, will have a positive effect on the local economy. And the Subsea7 project will keep many hundreds of jobs to our area that would otherwise have been in Epsom or Leatherhead, and add several hundred new jobs. Jobs are gold dust for the local economy.
Councillor Whitehead, the Chair of Sutton Council’s Environment and Neighbourhoods Committee, and Sutton Council officers will be meeting with TfL London Buses in the New Year to discuss how bus services can be tailored to meet future development proposals in the borough. It will also provide an opportunity to raise any issues related to any shortcomings with existing services. A similar meeting was held earlier in 2016.
This is an opportunity to set out views on any changes we would like to see made to services in the area, including changes to frequencies or the duration of services, or route diversions/extensions to provide missing connections.
Officers will consider how this information is presented to TfL. However, the final decision on any such changes rests with TfL and there will be limited resources available.
Local residents in Sutton South Ward have raised with us the following concerns:
Route frequency – although residents have commented that on some routes, such as route 80, frequency and reliability is good, bus 470 is seen as too infrequent, being only about every half hour.
Similarly, route S4 could be more frequent.
A further difficulty with the 470 is that it does not run on a Sunday so our suggestions for the 470 are to increase the frequency from once every half an hour, run it on Sundays and (see below) extend it to Epsom hospital.
The X26 bus to Heathrow is used by many and the increased frequency of the X26 is welcome, but the buses have difficulty in keeping to the timetable, perhaps because of the length of the route. Some residents say they would not use it if travelling to Heathrow to catch a plane as it is not 100% reliable. There may thus be a case for increasing the frequency further.
Route length – could the 470 go to Epsom hospital rather than Epsom market as there are residents who use it to go to the hospital?
On route 151, the frequency and reliability is generally good but the service could be improved if some rush hour buses turned round at North Cheam, bearing in mind that the 213 duplicates the 151 onwards to Worcester Park.
Timetabling – it is noted that the 80 and 280 buses running northwards along Brighton Road frequently arrive at the same time. Could the timetabling be looked at?
A resident made the following comment on the S1 timetable information.
“We use the S1 service quite a lot, and really appreciate it, especially when the frequency increased to every 15 minutes a while ago. However in the latest timetable adjustments it is not scheduled for the same minutes past every hour, as it used to be outside peak times, so is not so easy to use.
Unfortunately this also coincided with TfL rearranging the timetable information on their website. It is still easy to look up when a particular bus is due, but it used to be easy to print out a complete timetable for the service, on one side of A4 for each direction. Now the timetable information gives the times of buses for the one particular stop you select, and it is 3 pages of printing for each stop. For example if I were to print the times from my local stop to Sutton or St Helier and to Banstead, and back again from those three, I would have 15 (sparsely used) pages.
For many people who use the service, and cannot or do not wish to be constantly looking it up on phones, it would be much simpler if there were the option of printing one complete timetable.”
Passenger information – it was pointed out that the two bus stops in Mulgrave Road close to Sutton station do not include digital displays on bus arrival information. Although there are other ways of getting this information, on your mobile phone, not all passengers have the skill to get this.
A review of the information arrangements was suggested for some routes. On route 164, at some stops the bus is recorded as a minute away or due but it does not turn up for six or seven minutes.
Other matters – There was some comment on arrangements at Sutton station. A resident suggested that congestion in Mulgrave Roadcould be alleviated by moving the taxi rank. It would be possible to move it to The Quadrant now the side entrance to the station is open, but this would probably be unpopular with the taxi drivers and railway passengers, and was not a proposal pursued under the Sutton Gateway project. A resident also commented that this part of Mulgrave Road has on occasions been briefly flooded during very heavy downpours. I have asked Council engineers to investigate.
A summary of these comments, by bus route, is:
470 – increase the frequency from once every half an hour, run it on Sundays and extend it to Epsom hospital
151 – the service could be improved if some rush hour buses turned round at North Cheam, bearing in mind that the 213 duplicates the 151 onwards to Worcester Park
80 and 280 – buses running northwards along Brighton Road frequently arrive at the same time so review the timetabling
164 – review the information arrangements as at some stops the bus is recorded as a minute away or due but it does not turn up for six or seven minutes
S1 – review the way the timetable is set out on the website
S4 – review the frequency.
It should be noted that while this summary is focussed on suggesting improvements, many residents have commented to us in favourable terms on the frequency and reliability of local bus services.
I have put this digest of views forward to officers for consideration. Any decision rests, of course, with Transport for London.
Many of our residents commute to London by train, and the combination of good schools, low crime, a green and leafy borough and proximity to local railway stations is what attracts many London commuters to Sutton South Ward.
For this reason we are concerned at the reports we get from many residents that the train service is not adequate. Both of us have, at times, been commuters into central London and we know the frustrations. In September Trish made an impassioned speech to Sutton Council on the problems residents have experienced, quoting the stories residents have shared with us of cancelled services and broken down trains. The Council called on the Government to review the franchise of Southern Railway and Govia, and implement stringent penalties for failure to deliver an adequate service.
Since Richard was elected he has fought successful campaigns to save the Thameslink service and to get the side entrance to Sutton station open. We are now campaigning to get Network Rail to increase the capacity of the station car park. We want to monitor the performance of the railway so please continue to contact us with your thoughts and experiences.
Proposals for a new waste collection service include a weekly collection of food waste.
There will continue to be fortnightly collection of re-cycling waste. The waste that currently goes in the brown bin will be divided, with the food waste collected weekly and other waste collected fortnightly. At present around 40 per cent of brown-bin waste is food waste, so this will mean residents will be able to reduce significantly the amount of waste in their brown bins. These changes will mean less waste goes to landfill, which is good for the environment.
Garden waste collections for paying residents will be extended from nine months a year to all year round. This will be collected in the same green and brown wheelie bin.
Street cleaning operations will be extended to 10pm from the current 6.30am start.
The new contracts will enable Sutton Council to save £10.3m over the first eight years. It is estimated that Sutton’s recycling rate will increase from 37 per cent (2014/15) to 42 per cent by the end of the first year of the contract.
Sutton Council has agreed to the shared service approach with its neighbours due to the unprecedented Government cuts to the Council’s budget, along with the opportunities to increase recycling rates. Currently Sutton has to save £31m from its annual budget due to Government cuts. The Council’s annual budget is £148.4m.
Following a campaign led by Richard and Trish, Sutton Council have named a previously un-named road in our Ward just south of Sutton station after a distinguished local inventor and engineer who once lived there.
On March 31 the two Councillors, with local residents and Sutton Council officers, supervised the erection of the street sign.
The road is a turning off the Brighton Road that separates Raeburn House from the new Subsea7 offices, under construction, and is now named Berridge Close.
This is to remember Harold Berridge (1872-1949), a celebrated engineer who lived in a house on the site now occupied by the Subsea7 offices, from the 1920s through to 1949. Berridge was an engineer who travelled the world and contributed to many important civil engineering projects worldwide, including the building of tunnels under the river Hudson in New York in 1902 and the development of the port of Aden – in modern day Yemen – in the ensuing decade. He settled in Sutton in the 1920’s to work on housing development for the London County Council. He is noted in civil engineering circles as the inventor of equipment for the testing of concrete, based on principles which are still relevant to modern day equipment used for this purpose.
Trish said “We favour naming roads after celebrated local people and think it is appropriate to name this road after an interesting and distinguished man who once lived here, and made a significant contribution to civil engineering.”
Harold Berridge was born in 1872 and went to the City of London school. After serving a pupilage in civil engineering from 1890 to 1893 he became the resident engineer at Poole Harbour in 1893.
After working as an engineer for companies including John Mowlem & Co. and the City and South London Railway in the period to 1898, he became Assistant Superintendent supervising the approaches to the Hudson Tunnel, in New York, in 1902, before becoming Chief Engineer to the Aden Port Trust in 1904. He was involved in work in Aden through to 1924, after which he worked on housing development schemes for the London County Council through to 1931. During his time in Aden he was awarded the OBE.
The Times of 20 June 1949 reports his death, on 17 June 1949, at 8 Worcester Gardens, Sutton, Surrey. Worcester Gardens stood on the site now occupied by the Subsea7 building in Brighton Road, and was a turning off the Brighton Road. Berridge lived in a Victorian house in Worcester Gardens.
Berridge is remembered for his patents relating to principles and equipment for the testing of concrete, including one dating from 1925 under the title “Contractible and expansible supporting means suitable for use in the construction of pipes, tunnels, bridges and other bodies or structures.” In 1932 he submitted an important patent entitled ”Apparatus for Testing the Strength of Materials.” His equipment for the testing of concrete was based on principles which are still relevant to modern day equipment used for this purpose.
Southern have been consulting on certain changes to Sutton station that will involve the closure of the ticket office. The details are on their website at
Richard and Trish have helped draft the response from the Council, opposing this change. The following is an extract from the lengthy and considered Council response.
“The Council strongly objects to the proposed closure of Sutton ticket office. Sutton is the 6 th busiest station on the Southern network and 7th busiest in south London, having almost 7 million passenger entries and exits per annum. The Council has major growth plans for Sutton, a Metropolitan town centre, in terms of housing and employment, which will result in a significant increase in station usage over the next decade. The Council has also recently completed the Station Gateway scheme at Sutton, which made some significant improvements to area outside the station, as well as opening the side entrance. The ticket office at Sutton is well used most of the time and there is often a queue. We consider that the ticket office at Sutton should remain open during the peak times at least, and this should include the busy periods at weekends when there are a considerable number of leisure and infrequent passengers who do not have smartcards and may need advice or help. Outside peak times sufficient staff should be available on the concourse to sell tickets and assist passengers with the machines. As the station concourse in front of the ticket barriers at Sutton is quite small and congested we would suggest having a station host desk or podium in the existing ticket hall with a formal queuing system as for the ticket office. Many stations in your “Model 3″ outside London have much lower usage than Sutton yet are to retain their ticket office, and we consider it is important that this major London Metropolitan town centre should retain a ticket office facility.”
We have reproduced below some of the key points made by Southern, taken from their website. Most residents use the train service from Sutton station from time to time and those we have discussed this issue with support our view that this is a proposal we should object to.
CHANGES AT SUTTON STATION
Southern point out that the majority of customers use ticket machines rather than the ticket office. They propose to establish a “station hosting point” with the staff available on the concourse, able to sell the full range of tickets from first to last train. They propose to move staff onto the concourse as ‘Station Hosts’
The website states that Station Hosts will be:
- visible and available from first service until the last, which is longer than current ticket office hours
- trained in customer service
- able to sell tickets and provide information using a new handheld device
- helping passengers use the ticket machines
Sutton station will have a Host on duty at specified times, Monday to Friday 5.25 to 23.00, Saturday 6.25 to 23.00, Sunday 7.00 to 23.00, these being in excess of the current ticket office hours as the ticket office closes at 9pm. The Host will provide assistance with ticket purchases, information provision and assisted travel. The Host will have a hand held ticketing system that will enable them to provide tickets that are not available from the self-service machines.
The Ticket Office will close. The primary point for purchasing tickets on the station will be from the self-service machines or from the Station Host. In the event that a ticket type is not available through these machines then the Host will have access to a ticket office machine within the concourse area to enable those ticket types to be issued.
Southern State “At some of our stations we know that our ticket offices sell fewer than 12 tickets per hour and the vast majority of customers don’t use the ticket offices on a daily basis. At these stations, we want our staff to become more available for all users of the station and ensure there is a visible presence on our station concourses where they can help customers with all of their queries, provide information, offer assistance and have the ability to sell tickets when needed.
At some of our busier stations, we want to relocate the ticket selling equipment to a station hosting point so the staff are available on the concourse, able to sell the full range of tickets but for longer times than today.
We believe that this will provide an improved customer experience, with all the affected stations being staffed from the very first to last train, 7 days a week. Facilities such as waiting rooms will be open for longer and Station Hosts will be available answering customer queries, providing advice and assisting with ticket purchases.”
Every borough in London is struggling to keep place with the increasing demand for school places. Sutton has done well to cope with the increased demand for primary school places. The bulge is now working its way through to secondary schools. Hence the need for Overton Grange school (the only secondary school in our Ward) to expand, and the need for a new school.
Sutton is doing well. It has the third-highest first-preference rate for secondary school places in London, with almost 80 per cent of local families receiving their first choice of school for their child – well above the London average of 68.52 per cent.
Sutton has once again achieved one of the best rates overall, with the percentage of families receiving one of their top-three preferences increasing to 94.5 per cent – up 1.5 per cent from 2015 and almost six percentage points above the London average of 88.64 per cent.
Parents in the borough have been told which secondary schools have made offers of places for their children for the September 2016 intake.
In September, these children will start at our secondary schools, officially ranked as being among the best in England for teaching and exam results. In 2015, the proportion of Sutton students scoring 5 or more A* to C grades including English and Maths was 76.9 per cent, well above the 2014 national average of 53.4 per cent. Across the borough, 83.5 per cent of pupils achieved five or more GCSEs.
Almost two-thirds (65.1 per cent) of students across the borough achieved the highest A-Level A*, A and B grades in 2015 and the percentage of Sutton students achieving an A-Level pass grade (A* to E) increased to 99.7 per cent from 98.5 per cent in 2014. This was well above the UK average.
Sutton Council’s Planning Committee, which Richard chairs, has agreed expansion plans for Overton Grange school, the only secondary school in Sutton South Ward.
Sutton Council, like every London Borough, has been pursuing a strategy to cope with the increased demand for school places. Having successfully coped with a surge in demand for primary school places, the bulge is now moving through to secondary schools. The Council continues to work on its proposals for at least one new secondary school in Sutton, while almost all of the existing secondary schools – including Overton Grange – are submitting plans to expand the number of places.
Overton Grange school is the only secondary school in our Ward and, while it takes students from all over Sutton, many local parents send their children there. Like many Sutton schools, it is planning to expand its intake to meet the additional demand for secondary school places in the Borough due to rising numbers of children. Currently the school takes in 210 students each year and it plans to expand the school by increasing its intake by a class of 30 each year from autumn 2016.
The school, which has “Academy” status so it is not under the control of the local authority, staged an exhibition of its building plans on 22 April, at the school. A new teaching block is proposed, and the school is taking the opportunity of the building work to expand its canteen, which is not large enough for the current size of the school.
At the time of the last local elections, last May, scare stories were put round that the school planned to expand into Overton Park. This is not the case.
Richard said, after the Planning Committee decision ” The rising number of children reaching secondary school age means that expansion of our schools is necessary, alongside the proposals for new schools, and I am pleased the Council is taking effective action to avert any crisis in school places. I am pleased there is no intention to expand into the park, a story that had no foundation and was a political scare story.”
Overton Grange plans to expand its intake by 30 pupils per year, a one form intake, from the autumn of 2016. The Planning Committee considered a report on an application for the erection of a part ground, part first, part second floor extension, to provide five additional classrooms with ancillary accommodation, three single storey extensions to provide additional canteen, kitchen and storage facilities, together with roof canopy to the main front entrance, a detached store, with soft and hard landscaping.
Overton Grange is a popular local school and this extension will continue to ensure there are sufficient places locally for children reaching secondary school age, so this is good news for the many parents in the area who have young children. Secondary school provision in the area will be further enhanced by the decision to build the first of the new secondary schools we need on the nearby Sutton hospital site.
The £1.2 million Sutton Gateway project – largely financed by Transport for London – has come in £8 000 within budget, a remarkable degree of accuracy.
The main success for Sutton South Ward residents, in particular those who commute to central London, is the opening of the side entrance to Sutton station. The side entrance is now open from 6am to 11pm seven days a week. The cycle racks next to the side entrance have been improved and the number of racks doubled.
The project further developed the area around Sutton station with:
– newly planted trees to improve the look of the area
– more lighting and CCTV cameras to make the area safer
– extra cycling facilities, with new bike racks and shelters
– the town centre clock
– a re-arrangement of the bus stops to reduce congestion
– re-design of the Cedar Road / Brighton Road junction to improve visibility for motorists
– after 6.30 some taxis can park immediately opposite the station, with the bus stop previously opposite the station moved further down Brighton Road to ease congestion of buses at peak times
– the timing of the pedestrian crossing at the High Street / Grove Road / Sutton Court Road junction has been amended to give more time to cross
– the number of parking spaces in the station area has been increased
– general improvements in design and to the “public realm” around the station, with more flowers, more colour and better signage
– new “legible London” signs based on this design, still to be installed.
These changes are largely funded by grants the Council has obtained, not local Council tax payers.
The results of the earlier consultation exercise on the Gateway Project indicated general support for the scheme, but we were able to make a number of changes to respond to specific issues raised. In our Ward, a particular concern for the businesses was the need for a loading bay on Regents Parade just south of the station. We successfully lobbied for this to be incorporated into the scheme.
The improvements attributable to the Gateway project are complemented by the installation of the new zebra crossing in Cedar Road, which was not part of the project.